Tuesday, January 15, 2019

Communication needs Essay

1.1Explain the importance of sliceakeing an man-to-mans intercourse needs. solutionPeople transmit beca c every(prenominal) they need to let others know what they c either for and aspect, as well up as to mold things come in and get answers to their read/write head and to pass on teaching and give direction.Communication is a primary human discipline. Without discourse the item-by-itemistic is un suit qualified to realise or crop their rights. Under the human rights act 1998 all individuals find the right to emancipation of channelion.Without identifying and clog uping the individuals confabulation needs mevery whitethorn be denied their rights. The right of and individual is also up held in (GSCC) General Social cope Council.In order to soundly endorse an individual with his or her conference we must occupy a thorough come acrossing of their needs. All individuals piddle a right to communion and we atomic identification number 18 governed by standa rds, codes of practice, guidelines, morals and faithfulness to ensure those communication needs atomic number 18 met.Read more(prenominal) strain About Support Individuals with Specific Communication Needs1.2Explain how admit case and practice ro do impact on communication with an individual who has specific communication needs.AnswerIt is true that a somebodys let beliefs and experiences could affect operative practice or affect my role as a wellnessc be worker. However, as a professional wellness cargon worker, it is part of my responsibilities to treat all attend users equally and neer allow my psycheal beliefs affect my role.Imposing my own beliefs and experiences is not agreeable in the wellness c atomic number 18 practice and would be against the standard codes of practice, and organisational policies. Example large preferential treatment to go user because I like them more than others, treating a knob contrastively because we perk up the same or diam etric religion, different values as regards individualal hygiene, different cozy orientation.Furthermore, treating a assist user badly because in the past I lead had a bad experience with perhaps muckle of such colour, speed or raft of his/her personalities is against the practice.The Human Rights flake 1998, The Race Relations, Act 1976 amend 2000, The Sex Discrimination Act 1975. Equal Opportunities Act 2004 and the Equality Act of 2010 argon all legislations that relate to equality and diversity in my own practice. These acts ar almost meeting and respecting the individual needs. As a wellnesscare worker it is my responsibly to strictly adhere and follow these guidelines.This ensure that all clients are treated equally irrespective of their colour, age, disability, gender, religion and belief and knowledgeable orientation . It is my duties to offer a non judgemental, non bias service because of individual client beliefs.1.3Analyse features of the environment that may assist or hinder communication.AnswerNoise levels of the environment. Are they conducive to communication if an individual is hard of hear therefore it is scoop out to reduce the noise level or remove to a quieter area to improved communication.Large groups could be in possession of a proscribe effective on communication if every one(a) is engage in a refreshing discussion, it best to move to a delicateer group. straightforward/poor release some(a)one with poor vision may find it hard to bump especially if they have consultation problem and relied on class period your lips as opposed to good lighting which would alleviate any anxieties and stress and trim down miscommunication as a result of having good lighting.Privacy or overleap of it, offering a individual a private environment to have a conversation with person on a one to one basic would allowed the individual to set across from you face to face, where the level of communication stand be calm, measurely and cl ear have opportunities to clarify things they are not sure about and enable clarity. focusing on the individual,space and perspective when communicating, frame actors line and eye contact when communicating, expectant individuals sufficient time to evanesce, using the individuals preferred means of communication and language, checking that you and the individuals understand the communication when communicating.No disruption/disruption, distraction example, TV off or on and even temperature is it just right or in any case blistery/cold etc. as all these elements hatful have a negative or positive impact on communication. somatic- refers to the environment adjoin the participants in the communication process for example (good) good ventilation, chairs and other materials are properly ar pluck, temperature is set just right, the place or venue is presentable..etc. (bad) a very noisy place, air pollution, the place is very dirty and the materials for the caseful is not proper ly arrange, poor ventilation.1.4Analyze authors why an individual may use a form of communication that is not based on a formal language system.Answer on that point are oodles of different ways to communicate. We use all of our atomic number 23 senses to communicate and scram cultivation Visual-seeing, Auditory - consultation, Olfactory smelling, Kin- aesthetic -feeling, Gustatory -tasting.Could be cod to tryout difficulties, in which case they will use sign language, other could be because of learning problems, and these nation use a form of body language , some might use their eyes, whilst others communicate by reservation facial expressions or sounds or even pointing. A further reason could be due to a severe medical condition, and in some of these cases the individual give the axe learn to use electronic equipment to communicateIt is strategic to learn about communication forms. Once we recognize the communication we croup respond to it and mother shaping it into a more formal or easier to understand form of communication.1.5Identify a range of communication methods and acquired immune deficiency syndrome to post individuals to communicate.AnswerThere are three main forms of communication, verbal, non-verbal and the indite word. vocal communicationVerbal communication uses words to present ideas, thoughts and feelings. Good verbal communication is the ability to both explain and present your ideas clear by means of the spoken word, and to mind carefully to other people. This will complicate using a variety of approaches and styles appropriate to the Individual you are addressing.Non-verbal communicationThis refers to the messages we despatch out to express ideas and opinions without talking. This might be through the use of body language, facial expressions, gestures, tone of voice, touch or contact, signs, symbols, pictures, objects and other opthalmic acquired immune deficiency syndrome. It is very important to be able to recog nise what a persons body language is saying, especially when as a health or neighborly care worker you are dealing with soulfulness who is in pain, worried or upset. You must also be able to understand the messages you send with your own body when working with other people. ashes language The way we sit or stand, which is called posture, can send messages. Slouching on a chair can show a lack of pursuit in what is going on and folded arms can suggest that you are feeling negative or defensive about a person or situation. Even the way we move can give out messages, e.g. shaking your head while someone else is talking might target that you disagree with them or waving your arms around can prefigure you are excited.Facial expression We can often tell what someone is feeling by their eyes. Our eyes become wider when we are excited or laughing(prenominal), attracted to, or interested in someone. A smile shows we are happy and a frown shows we are annoyed.Touch or contact contact another person can send messages of care, affection, power or sexual interest. It is important to think about the setting you are in and what you are nerve-racking to convey before touching a person in a health and social care environment. An arm around a child who is upset about something in hospital or a nursery can go a long way to do them feel better only if a teenager might feel intimidated by such contact from an older person.Signs, symbols and pictures There are certain common signs or gestures that most people automatically recognise. For example, a wave of the advance can mean hello or adios and a thumbs up can mean that all is well. Pictures of all forms and objects also communicate messages an X-ray and a model of a knee enunciate can more easily communicate to someone needing a knee replacement exactly what is involved.Written communicationThis is central to the work of any person providing a service in a health and social care environment when keep ing records and in writing reports. Different types of communication need different styles of writing but all require literacy skills. A more formal style of writing is needed when recording entropy about a client.Technological acquired immune deficiency syndromeTechnology is moving so quickly now that we have many electronic aids to religious service us communicate. For example, mobile phones can be utilise to make calls but we can also use them to send text messages and emails and we have computers on which we can record, store and communicate information very quickly and expeditiously over long distances. Some aids can turn small movements into written word and then into speech, such as the voice boxwood most famously used by the scientist, Professor Stephen Hawking.mobile phones these are generally affordable and available to the population at large, making them more accessible than computers and far more cost-effective. They have many uses in health and social care. For exam ple, they enable emergency response teams to coordinate their efforts, allow a surgical team to contact someone awaiting an organ transplant, gather and send information etc. They are especially important in health and social care in takeing countries, where people may run low several mean solar days walk from the nearest doctor.telephone amplifier these are devices that pad, or make louder, the ring tone of a phone so that people who are hard of hearing and maybe use a hearing aid can hear the phone more clearly. They also amplify the volume of the person dissertation on the other end by up to 100%. Other devices on telephones include flashing lights so someone who is hard of hearing can see that the phone is ringing.hearing loops a hearing loop system helps deaf people who use a hearing aidThese means of communication are used for transferring information from one entity to the other, and always involve a sender and receiver. The bout of communication is said to be comp lete only when the receiver has mute the senders message and intent.1.6Describe the potential effects on an individual of having unmet communication needs.AnswerHaving difficulties expressing on self can transcend to both physical and emotional problems.Individuals who experience a gradual expiry of effective communication may become increasingly withdrawn, depressed or isolated. These emotions reduce the individuals self-esteem as they start to develop feeling of frustration and uselessness. The individuals behaviour may transmute as they vent their frustrations with acts of anger or even violence.An individual, who is born adept or lose their hearing while they are young, may well have built their own society in the Deft confederacy based on communication through sign language. But someone who has lived in the hearing community for most of their life, then loses their hearing in later life, may feel they have no place where they can fit in.some individuals who have not rece ived the required underpin to communicate effectively may become indifferent to others. They may begin to feel that there is no point in trying to express themselves, their needs or their views, when no one appears to be listening or attempting to understand them.Unsupported communication needs can result in the individual being denied their rights. As a society, if we deny an individual their rights in life we are in effect abusing that individual.2.2Contribute to identifying the communication methods or aids that will best suit individual.AnswerAt my day affection I contribute to aiding the communication needs of my service users byCultural needsdietary needs of a number of service users are varied so it is essential that those who have special dietary needs are meet to help maintained and help them stoppage healthy example. Diabetic not given too frequently scraping or sweet, or those with hypertension watch the amount of salt phthisis in their diet identified and cultural n orms of using the left hand is frown up on.Religious needsEnsures those who practice their faith are given the opportunity to engage in such practice on a weekly basic. By providing this service to them.One page writeIndicate the individual like and preferences and what is important to the individual and how best to meet their needs.Body languageThrough developing a working family with an individual I am able to understand a number of cues with indicate what or how they are feeling through, facial expression, gestures that indicate that the individual is upset annoyed or confused example when an individual touch sensation at family photos they demand to talk or visit their love ones. secern working thought working with the individual and family to establish person centre approaches. Which entails their hope dreams and aspiration.Language barrier ensuring the individual have someone to help will their language needs if their first language is not English. technical aidsEnsuring i ndividual have the access to hearing aid, optician to give up them with aiding with visual needs to improved their communication needs. Talking books,and large printed and check-out procedure books and other technical aids to help with their communication needs through partnership work with deft blind society who provide snip to informed and update service users and their family on the latest aids that would best suit their needs.Monthly magazine leafletInforming and updating service users on all the activities that has taken place and will be accident at the centre. By taking photos of all the various events we are enabling service user are seeing hearing and reading all that is taking place in the day centre. Example who celebrated their conduct day, what events will be happing inside and outside of the centre and pictures of who attended.Notice come alongService user are able to see and read about events and obtained information that is of interest to them or others they c an shared with.Informing service usersProvide service users with Information and Advice as to where and how to obtain information on other service and community resources they can get access to. module meetingReport and shared concerned information that has been disclosed or observation about service user that will benefit or aid their communication needs2.3Explain how and when to access information and support about identifying and addressing specific communication needs.OR1.1What is communication?Communication is the giving and receiving of information. It is the foundation of what we do in everyday life. What we say, how we say it and what we do communicates a multitude of messages that are given and received consciously and subconsciously by using different communication methods. People communicate with you because they have something they want you to know or something they want you to tell them. We communicate to share information and ideas. The key point to remember is that ev eryone is different. We all think differently and communicate in different ways. The people you are supporting will communicate because they are motivated by what they need2.2 Understand a range of communication methods and styles that could help meet an individuals communication needs, wishes and preferences There are split up of different Ways to communicate. We use all of our five senses to communicate and receive information Visual seeingAuditory hearingOlfactory smellingKinaesthetic feelingGustatory tastingVerbal communicationVocabulary, words and different languagesTone of voicePitch (for example, mellowed or lowNon-verbal communicationEye contactSigns, symbols or pictures piece of writingUsing objectsTouchPhysical gesturesBody language and emotionsLip readingRecognise barriers to effective communicationHere are some of the different barriers to considerSensory impairment (for example, deafness, blindness or both)Culture (for example, speaking different languages or po or English)Religion (for example, men not permitted to support females with personal care)Health issues (for example, mental ill health like Dementia) scene noise (for example, radio, television, other people, machines)Emotions (for example, difficulty in being able to listen to others)Stress (for example, failing to recognise what is happening)Strong accents (for example, from a different part of England that you find difficult to understand)Specialist communication techniques (for example, sign language is used) hurt (for example, allowing your beliefs to pre judge a situation)Be aware of ways to reduce barriers to effective communicationHearing LossHearing loss is an invisible disability, so it can become a big communication barrier. Hearing afflicted people have to concentrate very hard to pick up information in stages and written information. Aids that can help these people are hearing aids, sign language, lip reading, loop systems, interpreters. It is important to restrain ba ckground noise to avoid distraction. You should always make sure they can see you clearly and particularly your face as they may be able to lip read. They may also use sign language which you may need to consider learning if you will be working together regularly.Loss of SightThis can make a person extremely disorientated if they are in a strange place or they lose their glasses. When supporting a person who is blind or has hold visibility, verbal communication make ups in importance. Always ensure the individual can hear you clearly. It may be appropriate to use touch to tranquillize them of your presence. You might need to explain things in more detail because they are unable to see your expressions and body LANGUAGELanguage Barriers and AccentsIt can be difficult to communicate with a person who does not speak English, you may need to use picture boards, actions or an interpreter so you can communicate appropriately. Dementia and ConfusionWhen supporting someone with Dementia be aware that even basic forms of communication may be difficult for them to understand and interpret. Use short sentences. Use names sort of than he or she. Avoid open ended questions. Use closed questions, for example, rather than say what would you like? say would you like this or that?DysphasicThese individuals have commonly had a stroke and may get very frustrated when trying to communicate. A speech therapist may be involved with their support and may be able to suggest ways of making things easier. Physical DisabilitiesIndividuals may have had accidents which have changed their abilities. Some people will have previously had no disabilities and others will have always had disabilities. Some people with physical disabilities may have difficulty speaking, for example, people who may have had strokes or conditions like cerebral palsy. Others with physical disabilities may be able to communicate perfectly well in speech. You should never make judgements about individuals capabi lities in any way and dont forget everyone is different.Cultural DifferencesCommonly used gestures can sometimes have different meanings in other cultures. Familiarise yourself with the cultures of those you are caring for so you are able to treat them with respect. In some cultures, men and women are not allowed to speak to each other if they are not cognise to each other and this could present difficulties when trying to provide care and support. A female may not want a male carer and a male may not want a female carerThe milieuConsider the type of environment in which you are working. Is there lots of noise around you. Can the noise be reduced or removed altogether. Are other people making too much noise and preventing you from communicating with an individual. In an individuals home, you may find pets or other distractions like the television being on too loud. You should also make sure that people who have particular aids to help them communicate are using these, for example hearing aids and glasses. It can often be difficult to concentrate on a conversation if the individual needs to go to the toilet. Always check the individual is comfortable.Confidence / Self EsteemIf an individual lacks confidence and / or self esteem, they may find it difficult to express themselves. Lots of patience and hike is needed as well as regular praise to increase their confidence and the way they feel about themselves1.5Be aware of sources of information and support or operate to enable more effective communication There will be lots of different types of support and services that can help you and the individuals you support to improve your communication skills. Some of these services are TranslatorsInterpreters, sign language and lip speakersSpeech and language specialistsprotagonism services

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